Management Software for Cruises

Your Complete Solution for the Management of Sightseeing and Dining Cruises.

The Tourbiz software, designed in close collaboration with tourism professionals, is the ideal solution for increasing the productivity and efficiency of cruise operators—whether maritime or river-based, sightseeing or dining. Unlike maritime cabin cruises, TourBiz is specifically adapted to sightseeing and gastronomic cruises, offering optimal management of your onboard services.

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The advantages of Tourbiz for cruises

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A tool designed for cruise operations

To ensure the smooth running of your cruises, Tourbiz offers an advanced operations module covering all field operations: management of departures by schedule including stopovers, table assignments using modular floor plans, and automated generation of roadmaps for your teams. Everything is designed to streamline guest reception, optimize flow, and guarantee a seamless customer experience.

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Features for managing boat hulls

To simplify your cruise operations, TourBiz allows you to create virtual “layouts” (carcasses) for each of your boats. This system helps you better plan the arrangement and save time when preparing services.

  • Layout creation and management: Virtually model the interior configuration of each boat.
  • Custom plans: Adapt the layout according to specific needs: classic cruise, private event, seated dinner, or standing cocktail.
  • Multi-configuration: Save several arrangements per boat to easily reuse them according to the type of service.
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Linking orders to operations

TourBiz helps you organize your services as close to the ground as possible through a seamless booking assignment system. Each customer is placed precisely, allowing you to optimize your boats and avoid duplicates or approximations.

  • Simple booking assignment: Assign each reservation to a specific boat and table in just a few clicks.
  • Seating optimization: Visualize remaining seats in real-time and adjust your plans based on occupancy.
  • Simplified fleet management: Distribute your bookings intelligently across multiple boats according to their capacity or assignment.
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Comment Tourbiz va vous changer la vie ?

The Tourbiz product and rate management module is designed to offer maximum flexibility and precision in managing your offers. You can easily create, modify, and adjust your product catalogs and pricing, ensuring that your customers receive the best possible options.

  • Email and Phone: Communicate with your customers via various channels, ensuring fluid and efficient interaction.
  • Easy Sharing: Exchange important documents with your customers directly through the platform, simplifying the documentation and follow-up process.
  • Internal Messaging: Use the internal messaging system to manage communications and support tickets, ensuring a fast and effective response to all customer inquiries.

TourBiz facilitates online sales thanks to its plugins that transform web pages into e-commerce stores. In just a few clicks, you can convert your website pages into real online shops, allowing your customers to book and purchase their cruises directly on your site.

Pro Account: TourBiz offers a dedicated solution for travel agencies and tourism offices via professional accounts. Agencies can log in to your website to place their orders easily. A sales tracking system is integrated to monitor the performance of business providers, whether they are affiliates or resellers. You manage your partnerships based on real-world results.

Channel Manager: To expand your reach, TourBiz acts as a true channel manager. You can sell via API on major platforms such as Viator, GetYourGuide, Funbooker, Headout, Come to Paris, Bokun, and more. Everything is automatically synchronized for simple management and maximum visibility.

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FAQ

Yes. Tourbiz allows you to create an unlimited number of boats, each with its own schedules, layout plans (“carcasses”), and types of services. You can distribute your bookings across multiple boats in just a few clicks, depending on availability and configurations.

You can assign each reservation to a specific table using the interactive floor plans created in Tourbiz. This allows you to manage special requests (view, accessibility, groups, etc.) and optimize seating locations either automatically or manually.

Yes. Each boat can have several “layouts” (layout plans) depending on the type of service: classic cruise, private event, special occasion, standing cocktail, etc. You can switch configurations in one click during the planning process.

Yes. You can create departures with stopovers and define precise schedules for each stage. Tourbiz also manages turnaround times and buffers between services to avoid overlaps.

Once your services are scheduled and customers are seated, Tourbiz automatically generates the roadmaps to be shared with your teams: number of passengers, table assignments, special requests, schedules, instructions… Everything is clear and ready to print or view on mobile.

You can modify a customer’s assignment at any time: change the table, boat, or schedule. Tourbiz automatically adjusts the roadmap and seating availability. You remain flexible, even on the day of the event (D-Day).